Posts Tagged ‘service representitives

28
Apr
09

Contractor Training Improvements

We’ve just finished another Contractor Training project that includes over an hour of produced audio/video training. We saw some benefit to switching from compressed videos to native flash animations, so we made the switch!

Unlike our site-specific training and retail course library, Contractor Training solutions present training across the internet where file sizes make a major difference in performance. Because of this, we decided to produce all of our Contractor Training in native flash animations going forward.

Here are the benefits to using native flash format:

Smaller file size
Because compressed videos must render every frame, pixel by pixel, the file sizes increase with more animation.

Better animation capability
Because native flash animations are vector-based, they can be animated, scaled, and moved without increasing file size.

Changes are mostly transparent to viewers
The interface is the same, but the training material is delivered quicker (with less buffering) and is a higher quality.

This is a partial screenshot from one page of our latest contractor training project. The text and gradient shapes are vector based, supplemented with a few bitmap images.
20
Nov
08

Contractor Training Officially Launched

Contractor Training has been officially launched and is being offered at 10% off for the remainder of the year.

Our contractor training solution allows you to deliver and administer a flexible, efficient, and cost-effective internet-based training program.

Train – Allow contractors and visitors to complete orientation training and print forms and permits via the internet before arriving on-site
Notify – Receive real-time email notifications when contractors complete training
Work – Contractors arrive and check in fully prepared for work

Convergence Contractor Training employs a web-based software and hosting system to provide training to visitors who need it. This means your time and resources can be dedicated to the operations of your facility and the safety of your co-workers by eliminating the repetitive, in-person training for multiple contractors and visitors.

More details can be found on our website:
http://www.thinkconvergence.com/Contractor-Training/default.aspx

13
Nov
08

Convergence Training Gets Ready to Launch Contractor Training

We have developed Convergence Contractor Training for clients who have struggled with the high costs, increasing volume, and logistical difficulties of training contractors, visitors, and vendors on-site. 

We are currently putting the finishing touches on the system and plan to officialy launch it before the end of this month (November).  Our system will:

  • Reduce costs by reducing time spent repeatedly delivering the same face-to-face material, week after week
  • Deliver consistent, effective training across the internet allowing contractors to complete their required training off-site.
  • Offer real-time notification of completions.
  • Include flexible and intuitive reports that can be viewed any time to determine any contractors status.
  •  
    Stay tuned in the coming weeks for more information and the official release of Convergence Contractor Training. In the mean time, contact our Director of Sales, Roman Battan, at rbattan@capstonetechnology.com.